Our Services:

Managed Services (AMS)

With Industry wide expert resource shortage, Let TRUSPEQ support team be your extended SAP Run / Internal IT workforce.

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TRUSPEQ’s Application management services are designed for flexibility and choice. Our Approach will be tailor made, We will be flexible and present a choice of offerings as per customer need and preference. It could be across solutions and modules of SAP ERP or it could be a module or solution you want your internal team to be free from.

It could be dedicated support where we establish an extended team at onsite or offshore locations for our customers OR it could be “pay as you use” from our shared resource Pool.

Many Choices

We have a model for all kinds of customer

How can we help?

Choose the delivery model from many options that TRUSPEQ provides, like dedicated, shared, onsite or remote

Increase focus on innovation and new opportunities , Let TRUSPEQ support team manage the routine support.
Scale up or scale down in terms of support width and breadth, progressively reduce or ramp up the support as per system maturity. Add or take out the module coverage , means complete flexibility from cot and operations perspective to you.

TRUSPEQ team has dedicated SAP Managed services team of governance specials who will handhold you from assessment to transition and optimization

Choose the delivery model from many options that TRUSPEQ provides, like dedicated , shared, onsite or remote

Experience best in class tracking and monitoring of support issues, resolutions and and witness the transformation of your SAP landscape in to stability

TRUSPEQ support will in-build the user training and will plan with your team to reduce the frequency of L1 and L2 tickets by systematically training and empowering your user base

AMS Models

We provide AMS for on Multiple flexible Models which cost effective for customers.

How can we help?

Dedicated Client specific or shared

Full Time / Part Time

Adhoc / On Demand

Packaged Hours / Month

On site or off shore or Hybrid

Consumer-grade UX and personalised insights at your fingertips

TRUSPEQ’s GCC (Global Capability Center)

Designed to cover following areas of SAP for AMS

WRICEF development support and Fiori team can be harnessed for large scale post implementation developments and enhancements.
We have Expert BASIS team with capabilities for Administration, Upgrade and migrations and can support within required time zone/time window or 24/7.
Custom support model and approach for your SAP ERP / SAP S4 HANA, Ariba, Integration and cloud solutions support requirements.
SAP HCM on premises including country and region specific payroll support .SAP Successfactors support for Employee central and Talent suite
SAP Integrations and BTP

Online support ticketing system to create, manage, monitor and reporting
Covering all functional and technical areas
SLA adherence on Response and Resolutions
Faster Customer On-Boarding : less than 2 weeks
Multiple Models to suit customer requirement..Starts with 100 hours per month to dedicated

Scalable: Quick Ramp up and Ramp Down
Monitoring: Practice Head / Lead and Delivery Head / Lead : Non Billable
Dedicated / Shared Resources / Ticket Based
8 hours for 5 Days ; 24 * 7
L1, L2 & L3 level consultants with defined roles

We have been using SAP as our ERP system for over 6 years now. We have been working with TRUSPEQ for AMS support, enhancement, export consulting and new module implementations. We are pleased to recommend TRUSEQ consulting services for all SAP related work including SAP AMS support services.
Their support has been very good and service response levels are above first-rate

Lakshmana Sreenivasan

Finance director-Precision Guided Munitions (PGM) industry with a continuum of solutions, ranging from design and manufacture, through to supply chain and maintenance.